Super Professional, Friendly, and Efficient Courier service from start to finish. We are so impressed with the quality of service Braintree Courier Services provide and we will 100% continue to use them for all our delivery services.
Really impressed by BCS. I came to them with a last minute, urgent job - they provided me with a fantastic rate, great customer service, friendly communication and fast service. I will most definitely be returning! Thank you for being so helpful.
Needing a parcel delivered next day from Essex into West London was always going to be a challenge, however - Braintree Courier Services went above an beyond and the service and communication was outstanding. I would happily recommend their company to anyone and will certainly be using them again. Fantastic service all round,
Great service. It was approaching evening and I had 11 items to deliver across Essex, London and Surrey before the AM. I contacted Braintree Courier services and they picked them up and delivered everything in good time, keeping me up to date with all the deliveries. I'll definitely recommend.
Can’t thank BCS, enough for outstanding customer service, from providing perfect resolution to my problem, great value for money, efficient and timely delivery, ease and speed of online services and, first line contact with Mark was exceptional. I have also highly recommended BCS to the well-known outlet who cannot deliver goods.
We have recently started to use this company and we are very impressed. I like that you speak to the same person when you want to book and they are very quick to respond. Always kind and helpful to us. They keep you up to date with the progress as well which is very beneficial to us to know where our package is on its journey. Top marks
Very efficient communication via the website (no waiting) and Mark and his team efficiently arranged a fairly short notice, complex meet up at Birchanger Services in early November.
Unfortunately I had to cancel due to Covid travel disruption from Denmark (ironically Mark was going to take my test down to London when I returned), but no matter my cancellation was received in time and I received a full refund. I had been expecting to be charged if BCS lost another opportunity to earn revenue from a trip, but Mark was up front and refunded accordingly.
In short, BCS and the team were very good, and whilst I never got to use their service, they for me gave me and my company great service.
Mark and his team are very professional. Always on time friendly and smartly dressed. We use Braintree Couriers all the time at Ad-Tek. Emails to keep you updated on your consignment pick up and delivery. All delivery notes signed and returned. Great service.
First time using Braintree courier Services, and the service was outstanding. Their website is user friendly and requesting a quote is very easy. Customer service is impeccable and most important the delivery estimation was respected.
I needed a courier in a hurry for a same day delivery from Witham to Bideford . The companies representative Mark who I dealt with was very efficient and able to help me immediately. Within 20 minutes of me booking the service the goods were picked up and on the way to their destination. I was able to follow the couriers progress and was updated along the way with text messages. Excellent service! I would use this service again without hesitation.
Easy booking system. Same day pick-up and delivery available. Computer collected from client and returned to me in good condition. Very polite staff and tracking available on my phone to see where the parcel was at all times. Would definitely use again.
I recently required the services of a courier company to collect two parcels over the weekend and deliver them to central London by 8am on Monday morning. The project I had been working on had hit a number of problems which caused its delay and I was under a lot of stress and pressure. Who could I contact on a Friday evening out of normal working hours to help me. I found BCS on a Google search and was relieved to find that they were based nearby and offered their services 24/7. From my first phone call that evening my mind was put at rest as I knew that I had found a highly professional company I could rely on. Everything went smoothly from then on with Mark collecting on Saturday morning and getting the delivery to my clients not by 8.30am on Monday but 6.30am. Two hours early outstanding communication and service throughout. I was kept fully informed during all stages of the delivery. I am therefore confident and very pleased to recommend Braintree Courier Services to any company who are looking for an intelligent, courteous and highly professional courier service.
Outstanding Job, Braintree Courier Service! Mark, you were a hero today getting from one side of London to the other during a thick rush hour and you made it in the nick of time. Sophie, you helped make it all happen from the home office standing by from early this a.m. when an on-time delivery began to look like a long-shot. And, then, with a green GO light, you went to work and the stars aligned for us. You clearly understand excellence in service. Thank you both for all of your efforts on our behalf. Quite simply put, "YOU DELIVERED!"
I'm so glad that I came across Braintree Courier Services! They make my Exhibition Deliveries so much easier. Always great service, never had any problems and very reliable. I would 100% recommend their services!
Called with quite an urgent order. They beat another company's quote and were very friendly. Collected same day and delivered on time the following day. Updates via text and email and the live driver tracker great addition. Thanks BCS
Last minute same day service booked in. The office staff and courier were both extremely helpful and the online tracking and updates throughout were fantastic! Thank you very much we know where to come in the future!
Excellent service from the chaps at braintree. They came in 30% cheaper than their competitors and the service and tracking system alllowed me peace of mind that my parcel was being looked after.
I recommend these guys.
What fantastic service received from BCS. Arranging collection was so easy as they managed this direct and kept me in the loop with progress on delivery. The tracking app meant that I could keep an eye on the drivers route and plan my work around this. Their friendly driver dropped my goods off slightly ahead of the initial guide time given and they also managed to combine visits to offer me a price within my budget. First class service and can't recommend them highly enough. Give them a try I'm sure you won't be disappointed.
Braintree Courier Services is one of the leading courier companies in Essex. We are an award winning courier company that provide a variety of courier services throughout Essex, London, and the United Kingdom.